Welcome to ecommerce.ushaweb.com. These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.
By accessing, browsing, registering on, or purchasing products from ecommerce.ushaweb.com, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website.
1. About Our Website
ecommerce.ushaweb.com is an online e-commerce website through which customers can browse products, place orders, make payments, and receive products at their provided delivery address.
Throughout these Terms & Conditions, the terms “we,” “us,” “our,” and “website” refer to ecommerce.ushaweb.com.
The terms “you,” “your,” and “customer” refer to any person who accesses or uses our website or purchases products from us.
2. Eligibility
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are using the website on behalf of another person or organisation, you confirm that you have the authority to accept these Terms & Conditions on their behalf.
3. Website Use
You agree to use ecommerce.ushaweb.com only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorised access to our website or systems.
- Interfere with the security or operation of the website.
- Upload or transmit malicious software, viruses, or harmful code.
- Copy, reproduce, or distribute website content without permission.
- Use automated systems to collect information from the website without our permission.
- Provide false, misleading, or fraudulent information when placing an order.
We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.
4. Product Information
We make reasonable efforts to ensure that product names, descriptions, specifications, images, prices, and other information displayed on our website are accurate.
However, errors or differences may occasionally occur.
Product colours may appear slightly different depending on your device, screen settings, lighting, photography, or other factors.
We reserve the right to correct errors, update product information, change specifications, or remove products without prior notice.
5. Product Availability
All products are subject to availability.
Displaying a product on our website does not guarantee that the product will always be available.
If a product becomes unavailable after you place an order, we may contact you regarding the issue and, where applicable, provide an appropriate refund or alternative option.
6. Prices
Product prices displayed on our website are subject to change without prior notice.
We make reasonable efforts to display correct prices. However, occasional typographical, technical, or human errors may occur.
If an obvious pricing error affects an order, we reserve the right to cancel the order and, where applicable, refund any payment already received.
Any applicable taxes, delivery charges, or other fees will be displayed during the purchasing or checkout process where applicable.
7. Placing an Order
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation by email, SMS, website notification, or other available communication method.
An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to accept, reject, cancel, or limit orders for legitimate reasons.
8. Order Cancellation
We may cancel an order in circumstances including, but not limited to:
- Product unavailability.
- Incorrect product or pricing information.
- Payment problems.
- Incorrect or incomplete delivery information.
- Suspected fraudulent activity.
- Technical or system errors.
- Courier or delivery limitations.
- Other circumstances that prevent us from fulfilling the order.
If an order is cancelled after payment has been received, any applicable refund will be processed according to our refund policy.
9. Payment
Customers must provide valid and accurate payment information when completing an order.
Payments may be processed through third-party payment gateways or financial service providers.
We do not knowingly request confidential payment information such as your card PIN, banking password, or OTP through unsolicited communications.
You are responsible for ensuring that your payment information is accurate and that you are authorised to use the selected payment method.
10. Cash on Delivery
Where available, Cash on Delivery (COD) may be offered for selected products and delivery locations.
COD availability may depend on factors such as product type, order value, delivery location, and courier availability.
Additional terms or restrictions may apply to COD orders.
11. Shipping and Delivery
We aim to process and deliver orders within the estimated time provided on our website.
However, delivery dates are estimates and may be affected by circumstances beyond our reasonable control, including courier delays, weather conditions, public holidays, festivals, transportation problems, natural disasters, government restrictions, or other unforeseen events.
For complete information, customers should refer to our Shipping Policy.
12. Returns and Refunds
Returns, replacements, cancellations, and refunds are subject to our applicable Return & Refund Policy.
Customers should review the relevant policy before purchasing products.
Some products may be subject to specific return or replacement conditions depending on their nature, condition, packaging, warranty, or other applicable requirements.
13. Damaged or Defective Products
If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible.
We may request photographs, videos, order details, packaging information, or other documentation to investigate the issue.
Any replacement, return, refund, or other resolution will be handled according to our applicable policies and the circumstances of the issue.
14. Customer Account
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.
You agree to provide accurate and current information when creating or updating your account.
You should notify us promptly if you believe that your account has been accessed without your authorisation.
We reserve the right to suspend or terminate an account where we reasonably believe that it has been used fraudulently, unlawfully, or in violation of these Terms & Conditions.
15. Intellectual Property
Unless otherwise stated, the content available on ecommerce.ushaweb.com, including text, graphics, logos, icons, images, website design, layouts, and other materials, is owned by or licensed to us.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.
16. Third-Party Websites and Services
Our website may contain links to third-party websites, payment providers, delivery partners, social media platforms, or other external services.
These third-party services operate independently and may have their own terms and privacy policies.
We are not responsible for the content, availability, security, policies, or practices of third-party websites or services.
17. User-Submitted Information
If you submit reviews, comments, feedback, photographs, or other content to our website, you are responsible for ensuring that the content is lawful and does not infringe the rights of others.
You must not submit content that is abusive, fraudulent, defamatory, misleading, obscene, unlawful, or infringing of intellectual property or privacy rights.
We reserve the right to remove or restrict user-submitted content that violates these Terms & Conditions or applicable law.
18. Promotions and Discounts
We may offer promotional codes, discounts, special offers, or other promotional campaigns from time to time.
Promotions may have separate terms, eligibility requirements, validity periods, product exclusions, or usage limits.
We reserve the right to modify, suspend, or discontinue a promotion where permitted by applicable law.
19. Privacy
Your use of our website may involve the collection and processing of personal information.
Our handling of personal information is described in our Privacy Policy.
By using our website, you acknowledge that you should review our Privacy Policy to understand how information may be collected, used, stored, and protected.
20. Disclaimer of Warranties
We make reasonable efforts to maintain our website and provide accurate information. However, to the extent permitted by applicable law, we do not guarantee that:
- The website will always be available or uninterrupted.
- The website will be completely free from errors.
- All information will always be accurate or current.
- The website will be free from harmful components.
- Products will always be available.
Nothing in these Terms & Conditions excludes any warranty or consumer right that cannot legally be excluded.
21. Limitation of Liability
To the maximum extent permitted by applicable law, ecommerce.ushaweb.com, its owners, administrators, employees, representatives, and service providers shall not be liable for losses or damages arising from your use of the website or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or restrict liability that cannot legally be excluded or restricted under applicable law.
22. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your violation of these Terms & Conditions, misuse of the website, or violation of the rights of another person.
23. Force Majeure
We shall not be responsible for delays or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, severe weather, war, civil disturbances, government restrictions, transportation disruptions, internet or technical failures, strikes, pandemics, or other unforeseen events.
24. Changes to These Terms & Conditions
We may update or modify these Terms & Conditions from time to time.
Changes will become effective when the revised Terms & Conditions are published on this page unless otherwise stated.
The Last Updated date will be changed whenever significant revisions are made.
You are encouraged to review this page periodically.
25. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India, subject to applicable consumer protection and other legal rights.
Any disputes arising in connection with the use of our website or purchase of products shall be handled in accordance with applicable Indian law.
26. Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by applicable law.
27. Contact Us
If you have any questions, complaints, or concerns regarding these Terms & Conditions, our products, or your orders, please contact us:
Website: ecommerce.ushaweb.com
Email: usha.mothwal@gmail.com
Mobile: 9306487955
We will make reasonable efforts to respond to your enquiry and assist you with your concern.
28. Acceptance of Terms
By accessing, browsing, registering on, or purchasing products through ecommerce.ushaweb.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these Terms & Conditions, please discontinue use of our website.